{"xsrfToken":"57ff3174aa2b554a02c6232249e055db0c5248ca_lout","branding":{"id":"8","key":"hc","name":"madduck Help Center","portalBaseUrl":"/servicedesk/customer/portal/8","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/8/10","theme":{"headerBGColor":"#0395da","headerLinkColor":"#ffffff","headerLinkHoverColor":"#075073","headerLinkHoverBGColor":"#075073","headerBadgeColor":"#075073"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/29fa93fc-7d2e-4a7c-bf4a-96e1a6b089b8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyNDc3NWE4ZC0yMGNkLTQxMWMtOTczMi1lZWRlNDJkYjBlNmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjI5ZmE5M2ZjLTdkMmUtNGE3Yy1iZjRhLTk2ZTFhNmIwODliOCI6WyJyZWFkIl19LCJleHAiOjE3Mjg2MDUxNzgsIm5iZiI6MTcyODYwNDU3OH0.yoxNyktoFcIoi0pvnL79zKMQ9n2Jtlt3-MPM-xA-3B8&client=24775a8d-20cd-411c-9732-eede42db0e6e&mode=fit","logoId":"29fa93fc-7d2e-4a7c-bf4a-96e1a6b089b8","isLogoAvailable":true,"helpCenterTitle":"Welcome to the madduck Help Center","sharedPortalName":"madduck","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the madduck Help Center","sharedPortalName":"madduck","localeDisplayName":"English (United States)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#388ee2","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/05d8275f-1f5e-4681-be13-5925b5c64fbe/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyNDc3NWE4ZC0yMGNkLTQxMWMtOTczMi1lZWRlNDJkYjBlNmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA1ZDgyNzVmLTFmNWUtNDY4MS1iZTEzLTU5MjViNWM2NGZiZSI6WyJyZWFkIl19LCJleHAiOjE3Mjg2MDUxNzgsIm5iZiI6MTcyODYwNDU3OH0.7SqL2WjD564SKoA5o9TlD7yDxWLhw3pHqbiAPdIATtI&client=24775a8d-20cd-411c-9732-eede42db0e6e&height=300&mode=fit","bannerMediaApiFileId":"05d8275f-1f5e-4681-be13-5925b5c64fbe","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"8","key":"hc","projectId":10041,"serviceDeskId":8,"name":"madduck Help Center","description":"<p>Welcome!<br> You can find all information about Madduck apps in our help center.<br> If you still need help, contact us and our team will support you as soon as possible.</p>","portalBaseUrl":"/servicedesk/customer/portal/8","onlyPortal":false,"reqTypes":[{"id":"237","name":"Account Deletion","descriptionHtml":"<p>This action cannot be undone.<br> When you delete your account, all information and records of your account will be permanently deleted. This action cannot be undone. Do you want to continue?</p>","callToAction":"Account Deletion","introHtml":"<p>Contact us for your account deletion requests.</p>","icon":10515,"iconUrl":"https://mad-duck.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10515","groups":[34],"key":""},{"id":"201","name":"Technical Support","descriptionHtml":"<p>Please fill in the fields below so that we can assist you.</p>","callToAction":"Technical Support","introHtml":"<p>Need help using or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://mad-duck.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[34],"key":""},{"id":"210","name":"Account & Subscription Questions","descriptionHtml":"<p>Please fill in the fields below so that we can assist you.</p>","callToAction":"Account & Subscription Questions","introHtml":"<p>Have questions about subscriptions? Please let us know.</p>","icon":10536,"iconUrl":"https://mad-duck.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"205","name":"Emailed Request","descriptionHtml":"","callToAction":"Emailed Request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://mad-duck.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"216","name":"Other Questions","descriptionHtml":"<p>Please fill in the fields below so that we can assist you.</p>","callToAction":"Other Questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://mad-duck.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"204","name":"Other Topics","descriptionHtml":"<p>Please fill in the fields below so that we can assist you.</p>","callToAction":"Other Topics","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://mad-duck.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"219","name":"Refund Questions","descriptionHtml":"<p>Please fill in the fields below so that we can assist you.</p>","callToAction":"Refund Questions","introHtml":"<p>Contact us for your refund requests.</p>","icon":10536,"iconUrl":"https://mad-duck.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"217","name":"Report a Bug","descriptionHtml":"<p>Please fill in the fields below so that we can assist you.</p>","callToAction":"Report a Bug","introHtml":"<p>Found a bug? Please let us know.</p>","icon":10545,"iconUrl":"https://mad-duck.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""},{"id":"220","name":"Subscription and Cancellation Questions","descriptionHtml":"<p>Please fill in the fields below so that we can assist you.</p>","callToAction":"Subscription and Cancellation Questions","introHtml":"<p>Have questions about subscriptions? Please let us know.</p>","icon":10540,"iconUrl":"https://mad-duck.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[],"key":""},{"id":"218","name":"Suggest Idea","descriptionHtml":"<p>Please fill in the fields below so that we can assist you.</p>","callToAction":"Suggest Idea","introHtml":"<p>Feel free to share your ideas with us.</p>","icon":10535,"iconUrl":"https://mad-duck.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""},{"id":"215","name":"Technical Support","descriptionHtml":"<p>Please fill in the fields below so that we can assist you.</p>","callToAction":"Technical Support","introHtml":"<p>Need help using or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://mad-duck.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""},{"id":"238","name":"Test","descriptionHtml":"","callToAction":"Test","introHtml":"","icon":10550,"iconUrl":"https://mad-duck.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""}],"reqGroups":[{"id":34,"name":"(HC) Portal Group V1"}],"orderMapping":{"32":[205],"31":[220],"34":[201,237]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"4216a5d0-fe2b-3050-89b9-eb09a95006df","appLinkName":"","appLinkUrl":"","spaceKey":"HELPCENTER","spaceName":"Madduck Support Channel","spaceUrl":"","isServer":false},"labels":[],"projectKey":"HC","serviceDeskId":8,"kbLinkDomainURLs":["https://mad-duck.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyNDc3NWE4ZC0yMGNkLTQxMWMtOTczMi1lZWRlNDJkYjBlNmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA0MSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mjg2MDU3NzgsIm5iZiI6MTcyODYwNDU3OH0.WZLlsMlETUWG45MDGnhwm98qnRVVCUg4F17JjPRAovA","targetCollection":"upload-project-10041","endpointUrl":"https://api.media.atlassian.com","clientId":"24775a8d-20cd-411c-9732-eede42db0e6e","tokenDurationInMins":20}},"sharedPortal":{"name":"madduck","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://mad-duck.atlassian.net/wiki","kbLinkDomainURLs":["https://mad-duck.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=mad-duck","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"57ff3174aa2b554a02c6232249e055db0c5248ca_lout","baseUrl":"https://mad-duck.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://mad-duck.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"24775a8d-20cd-411c-9732-eede42db0e6e","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"fdf6c1873072400399eaab503d52c814","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}