Jira Service Management

{"xsrfToken":"e353af9793e446a2421d8a3ed7694caccc10111b_lout","branding":{"id":"9","key":"chc","name":"madduck publishing help center","portalBaseUrl":"/servicedesk/customer/portal/9","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/9/9","theme":{"headerBGColor":"#0395da","headerLinkColor":"#ffffff","headerLinkHoverColor":"#075073","headerLinkHoverBGColor":"#075073","headerBadgeColor":"#075073"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/29fa93fc-7d2e-4a7c-bf4a-96e1a6b089b8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyNDc3NWE4ZC0yMGNkLTQxMWMtOTczMi1lZWRlNDJkYjBlNmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjI5ZmE5M2ZjLTdkMmUtNGE3Yy1iZjRhLTk2ZTFhNmIwODliOCI6WyJyZWFkIl19LCJleHAiOjE3MzQxODUzOTcsIm5iZiI6MTczNDE4NDc5N30.bqM23Q94aC7IXrGea_WixgoA6hWRPdk2ayngkdwsTN0&client=24775a8d-20cd-411c-9732-eede42db0e6e&mode=fit","logoId":"29fa93fc-7d2e-4a7c-bf4a-96e1a6b089b8","isLogoAvailable":true,"helpCenterTitle":"Welcome to the madduck Help Center","sharedPortalName":"madduck","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the madduck Help Center","sharedPortalName":"madduck","localeDisplayName":"English (United States)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#388ee2","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/05d8275f-1f5e-4681-be13-5925b5c64fbe/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyNDc3NWE4ZC0yMGNkLTQxMWMtOTczMi1lZWRlNDJkYjBlNmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA1ZDgyNzVmLTFmNWUtNDY4MS1iZTEzLTU5MjViNWM2NGZiZSI6WyJyZWFkIl19LCJleHAiOjE3MzQxODUzOTcsIm5iZiI6MTczNDE4NDc5N30.thbsQk7RaFq1LKBHEu7Wca_BBEJwqJaaWcMBvt2Vx6Y&client=24775a8d-20cd-411c-9732-eede42db0e6e&height=300&mode=fit","bannerMediaApiFileId":"05d8275f-1f5e-4681-be13-5925b5c64fbe","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"9","key":"chc","projectId":10049,"serviceDeskId":9,"name":"madduck publishing help center","description":"Hi, Welcome to Madduck and Salix's customer support center. You can contact our team via this form for all applications published by Madduck and Salix.","portalBaseUrl":"/servicedesk/customer/portal/9","onlyPortal":false,"reqTypes":[{"id":"228","name":"Technical Support","descriptionHtml":"Please fill in the fields below so that we can assist you.","callToAction":"Technical Support","introHtml":"Need help using or troubleshooting? Select this to request assistance.","icon":10520,"iconUrl":"https://mad-duck.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[35],"key":""},{"id":"233","name":"Emailed Request","descriptionHtml":"","callToAction":"Emailed Request","introHtml":"Request received from your email support channel.","icon":10527,"iconUrl":"https://mad-duck.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"227","name":"Other Questions","descriptionHtml":"Please fill in the fields below so that we can assist you.","callToAction":"Other Questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10549,"iconUrl":"https://mad-duck.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"235","name":"Other questions","descriptionHtml":"Please fill in the fields below so that we can assist you.","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10549,"iconUrl":"https://mad-duck.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"224","name":"Refund Questions","descriptionHtml":"Please fill in the fields below so that we can assist you.","callToAction":"Refund Questions","introHtml":"Contact us for your refund requests.","icon":10536,"iconUrl":"https://mad-duck.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"229","name":"Refund questions","descriptionHtml":"Please fill in the fields below so that we can assist you.","callToAction":"Refund questions","introHtml":"Contact us for your refund requests.","icon":10536,"iconUrl":"https://mad-duck.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"226","name":"Report a Bug","descriptionHtml":"Please fill in the fields below so that we can assist you.","callToAction":"Report a Bug","introHtml":"Found a bug? Please let us know.","icon":10545,"iconUrl":"https://mad-duck.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""},{"id":"231","name":"Report a bug","descriptionHtml":"Please fill in the fields below so that we can assist you.","callToAction":"Report a bug","introHtml":"Found a bug? Please let us know.","icon":10545,"iconUrl":"https://mad-duck.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""},{"id":"223","name":"Subscription and Cancellation Questions","descriptionHtml":"Please fill in the fields below so that we can assist you.","callToAction":"Subscription and Cancellation Questions","introHtml":"Have questions about subscriptions? Please let us know.","icon":10540,"iconUrl":"https://mad-duck.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[],"key":""},{"id":"232","name":"Subscription and cancellation questions","descriptionHtml":"Please fill in the fields below so that we can assist you.","callToAction":"Subscription and cancellation questions","introHtml":"Have questions about subscriptions? Please let us know.","icon":10540,"iconUrl":"https://mad-duck.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[],"key":""},{"id":"225","name":"Suggest Idea","descriptionHtml":"Please fill in the fields below so that we can assist you.","callToAction":"Suggest Idea","introHtml":"Feel free to share your ideas with us.","icon":10535,"iconUrl":"https://mad-duck.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""},{"id":"230","name":"Suggest ideas","descriptionHtml":"Please fill in the fields below so that we can assist you.","callToAction":"Suggest ideas","introHtml":"Feel free to share your ideas with us.","icon":10535,"iconUrl":"https://mad-duck.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""}],"reqGroups":[{"id":35,"name":"(HC) Cherry Portal Group"}],"orderMapping":{"35":[228]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":9,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CHC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyNDc3NWE4ZC0yMGNkLTQxMWMtOTczMi1lZWRlNDJkYjBlNmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDQ5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQxODU5OTcsIm5iZiI6MTczNDE4NDc5N30.mibKl8zu04AMAl9EPlrlc0JQ4gTt8hBcLeeIE-CW3DI","targetCollection":"upload-project-10049","endpointUrl":"https://api.media.atlassian.com","clientId":"24775a8d-20cd-411c-9732-eede42db0e6e","tokenDurationInMins":20}},"reqCreate":{"id":228,"projectId":10049,"form":{"name":"Technical Support","descriptionHtml":"Please fill in the fields below so that we can assist you.","callToAction":"Technical Support","intro":"Need help using or troubleshooting? Select this to request assistance.","instructions":"Please fill in the fields below so that we can assist you.","icon":10520,"iconUrl":"https://mad-duck.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"multiselect","jiraFieldType":"components","fieldId":"components","fieldConfigId":"","label":"App","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10188","label":"AA Reader","selected":false,"children":[]},{"value":"10182","label":"ABC Games","selected":false,"children":[]},{"value":"10174","label":"AI Dream","selected":false,"children":[]},{"value":"10094","label":"App Vault: Hide Photos & Files","selected":false,"children":[]},{"value":"10183","label":"Cleaner Master","selected":false,"children":[]},{"value":"10175","label":"Delicio","selected":false,"children":[]},{"value":"10191","label":"File Manager","selected":false,"children":[]},{"value":"10091","label":"File Manager: Music, PDF, Text","selected":false,"children":[]},{"value":"10194","label":"Fonts for iPhones & iPads App","selected":false,"children":[]},{"value":"10197","label":"Grideo ","selected":false,"children":[]},{"value":"10192","label":"Healty Food Recipe - Plantiful","selected":false,"children":[]},{"value":"10185","label":"Higher FM","selected":false,"children":[]},{"value":"10184","label":"Life Tracker","selected":false,"children":[]},{"value":"10190","label":"Mental Maths Learning Games","selected":false,"children":[]},{"value":"10171","label":"Mia - AI Art Drawing App","selected":false,"children":[]},{"value":"10170","label":"Mindflow: Visual Meditation","selected":false,"children":[]},{"value":"10176","label":"Mixology","selected":false,"children":[]},{"value":"10193","label":"Moon Luna","selected":false,"children":[]},{"value":"10187","label":"Naye Inventory","selected":false,"children":[]},{"value":"10181","label":"Our Tales","selected":false,"children":[]},{"value":"10167","label":"Phone Tracker GPS Location","selected":false,"children":[]},{"value":"10172","label":"Phonly: Second Phone Number","selected":false,"children":[]},{"value":"10198","label":"PhotoCloudCompress","selected":false,"children":[]},{"value":"10169","label":"Poster Flyer Logo Design Maker","selected":false,"children":[]},{"value":"10090","label":"RECRE8: Meditation & Sleep","selected":false,"children":[]},{"value":"10186","label":"Retouch","selected":false,"children":[]},{"value":"10196","label":"Snap Solver","selected":false,"children":[]},{"value":"10092","label":"Sticker Maker: Fun, Meme & GIF","selected":false,"children":[]},{"value":"10089","label":"Storico: Instagram Story Maker","selected":false,"children":[]},{"value":"10195","label":"Study Tracker","selected":false,"children":[]},{"value":"10093","label":"Teleprompter Text & Word Timer","selected":false,"children":[]},{"value":"10180","label":"Toon AI: Cartoon Yourself App","selected":false,"children":[]},{"value":"10178","label":"Vocal Tune: Recording Studio","selected":false,"children":[]},{"value":"10189","label":"White Noise Baby","selected":false,"children":[]},{"value":"10179","label":"‎Hermes : Character AI chat bot","selected":false,"children":[]}]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/9/create/228","requestValidateBaseUrl":"/servicedesk/customer/portal/9/validate/228","calendarParams":{"firstDay":0,"date":"2024-12-14T16:59:57+0300","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyNDc3NWE4ZC0yMGNkLTQxMWMtOTczMi1lZWRlNDJkYjBlNmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDQ5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQxODU5OTcsIm5iZiI6MTczNDE4NDc5N30.mibKl8zu04AMAl9EPlrlc0JQ4gTt8hBcLeeIE-CW3DI","targetCollection":"upload-project-10049","endpointUrl":"https://api.media.atlassian.com","clientId":"24775a8d-20cd-411c-9732-eede42db0e6e","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}